ONTRACK

Process

Participating Manufacturers have contracted SGS, an independent 3rd party to act as a Single Point of Contact (SPOC) to assist all Economic Operators (EOs) in the process of equipping them with the software and hardware needed to read and transmit the recorded data to the appropriate data repository.

About SGS

SGS is the world’s leading inspection, verification, testing and certification company. We are recognized as the global benchmark for quality and integrity. With more than 95,000 employees, we operate a network of more than 2,400 offices and laboratories around the world.
 

Visit our global website at SGS.com
 

Contact Us

What to know more about Tobacco Products Directive? Who is eligible to apply for reimbursement? How to register a reimbursement request? Do not hesitate to contact our support team.
 

  • You can contact us:
    • By Email using the button “Email us” below.
    • By Live Chat using the link available in the right sidebar
    • By Phone using the below phone number
Email us