How will eligible Economic Operators be reimbursed?

The process of managing the provision of equipment process under Article 15 (7) of the Tobacco products Directive can be summarized as follows:
  • Eligible EO ‘applies’ via the SPOC OnTrack Web Portal by submitting required information;
  • SPOC OnTrack Back Office staff evaluates and advises EO on the coverage with regards to refunding of T&T equipment that would be compensated up to a level defined by standards set by the Manufacturers and based on independent advice;
  • EO equips himself through suppliers of own choice (potential suppliers can be found under the following link. Click here) and applies for refund reimbursement via the SGS OnTrack Web Portal;
  • SPOC collates and divides costs between the Manufacturers and charge the Manufacturers for services rendered;

Click here for the list of Participating Manufacturers that are part of the compensation model

About SGS

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