ONTRACK
How will eligible Economic Operators be reimbursed?


The process of managing the provision of equipment process under Article 15 (7) of the Tobacco products Directive can be summarized as follows:
  • Eligible EO ‘applies’ via the SPOC OnTrack Web Portal by submitting required information;
  • SPOC OnTrack Back Office staff evaluates and advises EO on the coverage with regards to refunding of T&T equipment that would be compensated up to a level defined by standards set by the Manufacturers and based on independent advice;
  • EO equips himself through suppliers of own choice and applies for refund/ re-imbursement via the SPOC OnTrack Web Portal;
  • SPOC collates and divides costs between the Manufacturers and charge the Manufacturers for services rendered;


Click here for list of Participating Manufacturers for FMC/RYO/MYO and click here for list of Participating Manufacturers for Other Tobacco Products (OTP) that are part of the compensation model

About SGS

SGS is the world’s leading inspection, verification, testing and certification company. We are recognized as the global benchmark for quality and integrity. With more than 95,000 employees, we operate a network of more than 2,400 offices and laboratories around the world.
 

Visit our global website at SGS.com
 

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What to know more about Tobacco Products Directive? Who is eligible to apply for reimbursement? How to register a reimbursement request? Do not hesitate to contact our support team.
 

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